Until recently the only tools for those remote from the centre were telephone, e-mail, virtual offices and easyJet. The explosion in forms of communication has changed this fundamentally, but you still need to follow some rules. Here are my top ten tips for using them:
# People still work with people – so concentrate on building contacts, and sustaining them when they are made.
# Do this by being visible – publish yourself via a blog, Twitter, IM, LinkedIn and other appropriate sites. Facebook and Bebo don’t count. Make sure you post comments on other people’s blogs to draw attention back to yourself and show off your knowledge and wit.
# Ensure you are using the right channels – Twitter is great for letting people know you are around, blogs are great for showing your thinking skills, but nothing beats a phone call for direct contact.