NEW YORK (Reuters) – Virtual worlds, mobile coupons and bar-code readers on cell phones are the next technology wave that U.S. chain stores must ride if they hope to stay competitive in the fast-changing world of global retail.
While some retailers have started building stores in these virtual worlds, others should consider doing the same, Constable said, to extend their brands and eventually, boost sales. via sites like Second Life & Twinity
Retailers, gathered in New York this week for the National Retail Federation’s (NRF) annual convention, were urged to go high-tech to stand out in the crowd and improve sales, especially amid a flagging U.S. economy.
“The cell phone is shifting the way consumers shop, and U.S. retailers need to get ready,” said Pat Conroy, vice chairman at Deloitte & Touche USA, in a keynote speech at the convention.
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